Reviews
Top review highlights
Pros
1
Excellent and responsive attorneys who are knowledgeable, hardworking, and care about their clients' wellbeing
“I greatly appreciate the key attributes that makes you an accomplished attorney. I was searching for someone who has great listening skills, great communication, quick responsiveness, knowledgeable, and hardworking. Fortunately, all of these skills were found in you.”
2
Attorneys achieve favorable settlements and compensation for clients
“Matthew Burnick was awesome to work with and professional throughout my entire claim process. He successfully negotiated a higher settlement multiple times and will gladly use him again should I end up in another wreck or recommend him to anyone in need.”
3
Attorneys provide personalized attention and regularly communicate with clients throughout the process
“My attorney Matthew Burnick was very helpful and knowledgeable answering every question and I was very pleased with the way he handled my case.”
4
Friendly and welcoming staff that make clients feel comfortable
“Everybody was so warm, wonderfully welcoming & glowing with professionalism!”
5
Attorneys go above and beyond to ensure clients' needs are met
“My attorney Miranda Taylor and team provided A++ service in resolving my case. They were complete and very through in provide details and kept me indormed on all events within my case. It appeared that she was genui2 concerned.”
Cons
1
Some clients experienced delays or lack of communication from their attorney
“They had my case over a year and John Travis didn't do anything with it . Horrible customer service, they are lazy and they are not working for you.”
2
Billing practices were not always transparent or satisfactory for some clients
“I found the billing to be heavily padded by a partner who had no dealings on our account. The work done by the partner was zilch. The communication (email, phone or any other) with the partner was zilch. However, to our surprise the billing for the partner exceeded that of the associate that did all of the work. Very dissappointing, very unethical experience with this firm.”