Reviews

Top review highlights

Pros
1
Highly professional and caring staff that go above and beyond to help clients
“They took the time to truly listen and understand my concerns, and were always there to answer any questions I had throughout the entire process.”
2
Excellent communication and responsiveness from the attorneys and staff
“They are courteous and always take the time to talk with there clients whenever possible.”
3
Successful in obtaining favorable outcomes and large settlements for clients
“They fought for me all the way to the bank”
4
Knowledgeable, experienced, and thorough in handling even the most complex cases
“Exceptional representation from Hunter and Chase. Professional, thorough, timely, and very knowledgeable.”
5
Reputation for being a top-notch law firm that cares about their clients
“Amazing firm! They definitely make sure that the client is giving the best settlement possible and very professional!!”
Cons
1
Inconsistent communication and lack of updates on case status
“They couldn't help me with anything. 😂”
2
Concerns about hidden or unexplained fees and a lack of transparency
“They kept my whole back find on mesh I am pain not rite”
3
Allegations of dropping clients and not following through on appeals
“Promises they care and will follow through to the end- including the appeal process. As soon as the federal judge dismissed the cases they knew they weren't going through with an appeal, but yet on the phone you're told something different.”
4
Instances of poor customer service and not valuing clients
“I definitely do not recommend using this business! This has been the most frustrating experience ever and it's not even over!”
5
Concerns about the firm's handling of certain types of cases, like Volkswagen issues
“Tried to hire them to handle my passat tdi. When i called they transferred me around. They had no idea what my car was about.”
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