Reviews

Top review highlights

Pros
1
Excellent and responsive customer service from the staff
“Robin was very kind and helpful no matter how many times I called with questions.”
2
Experienced and knowledgeable attorneys who fight hard for their clients
“Booth Samuels and Kim Drain were very helpful, communicative, and thorough throughout the entire process.”
3
Efficient and timely case resolution
“My case was settled in a short amount of time and the settlement amount was fair.”
4
Compassionate and personalized approach to handling cases
“They made me feel like I was the only client they had and really cared about my situation.”
5
Successful outcomes and high client satisfaction
“I am very pleased with the services provided. They successfully negotiated a very fair settlement for me.”
Cons
1
Lack of communication and updates from the assigned attorney
“I had to constantly call and email to get any updates on my case. The attorney was slow to respond.”
2
Unprofessional and dismissive attitude from some staff members
“The receptionist was rude and made me feel like my case was not important.”
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