Reviews
Top review highlights
Pros
1
Caring and friendly staff who treat clients like family
“Everytime I come by I'm treated like family, so glad to see the smiling faces and to just sit down and talk what the 10 years of my life has been like, please don't change that family feel”
2
Knowledgeable and experienced attorneys who provide helpful advice and guidance
“Mr Larry, Mrs. Sherry and John really cared about me and my family. Always keep me updated”
3
Excellent communication and keeping clients informed throughout the process
“The Cochran Firm kept us informed and updated threw the entire process.”
4
Professionalism and understanding of clients' unique circumstances
“The Cochran Firm helped my family get the best outcome. I am extremely appreciative to them for their prompt communication of important information, their professionalism, and their understanding of my unique circumstances revolving around my case.”
5
Willingness to go above and beyond to help clients
“They will all go above and beyond to help you, also very professional and nice!”
Cons
1
Lack of responsiveness and follow-up from certain office locations
“I never received one phone call from them asking me any questions about my case.”
2
Inconsistent service quality across different office locations
“Super unprofessional. Their website says free consultation… which means the secretary getting general info about your case and passing it into an attorney who will than refuse to actually listen to your case… borders on false advertisement.”