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Reviews
Top review highlights
Pros
1
Excellent paralegal who stayed on top of the case and was always pleasant, no matter how many questions were asked
“Excellent paralegal. She stayed on top of the case and always pleasant no matter how many questions where asked.”
2
Attorney was very knowledgeable and patient/thorough in answering questions
“Attorney is very knowledgeable and very patient/thorough in answering your questions.”
3
Attorney did an outstanding job getting insurance companies to pay medical expenses upfront versus applying charges as part of the settlement, which meant attorney fees were not charged against these medical expenses
“Attorney did an outstanding job getting insurance companies to pay medical expenses upfront versus applying charges as part of the settlement. By using this approach attorney fees were not charge against these medical expenses. Not all attorneys do this.....which makes Attorney Lilienthal a great lawyer to have on your case.”
4
Attorney was professional, compassionate, and fought vigorously for the client's best interests
“Morris and the team there have been priceless through an unfortunate process. We are so thankful for his and their expertise and guidance.”
5
The attorney and staff provided excellent communication, were responsive, and handled the case with dignity and respect
“The communication was top notch.Absolutely professional, handled my case with dignity and respect.”
Cons
1
Attorney failed to inform clients at the beginning that the case could take years due to multiple claimants
“Attorney failed to tell us at the beginning that our case could take years due to the fact there were multiple claimants.”
2
Attorney did not fully explain that the fee does not include check processing fees
“Attorney did not fully explain that the fee does not include check processing fees.”
3
Attorney did not inform clients that the payoff would be limited to the amount of coverage each policy provided and would be divided amongst claimants until the end of the case
“Attorney didn't tell us that our payoff would be limited to the amount of coverage each policy provided and would be divided amongst claimants. We did not find this out until the end.”
4
Attorney needs to develop a better system for providing periodic status updates on the case when it lasts more than 6 months, as there were numerous times the client had to contact them
“Attorney needs to develop a means of providing periodic status on the case when it last more than 6 months. There were numerous times where contact them.”
