Reviews
Top review highlights
Pros
1
Exceptional client service and compassion: The firm is described as making clients feel like "family" and being "extremely compassionate and kind" in helping them through difficult situations
“They made me feel comfortable, were truly compassionate, and were extremely competent.”
2
Strong legal expertise and successful outcomes: Reviewers highlight the firm's impressive track record and ability to achieve favorable settlements and verdicts, even against large businesses and insurance companies
“They are absolutely a first class firm.”
3
Dedicated and attentive attorneys: Clients praise the firm's lawyers, such as Lucy Tufts, Brian Duncan, and Robert Mitchell, for their hard work, responsiveness, and dedication to their clients' best interests
“Lucy Tufts is extremely dedicated to her clients, and helped us work with our insurance company for a maximum settlement.”
4
Excellent communication and transparency: Reviewers appreciate the firm's efforts to keep them informed throughout the legal process and explain things clearly
“They consistently followed through and called us back whenever we had questions. The team was great at explaining our options during the process.”
5
Personalized and caring approach: The firm is described as treating clients with the utmost respect and care, going above and beyond to support them both professionally and personally
“They were more then my lawyer and they always kept me in loop of everything that was happening and what I need to expect.”
Cons
As a result of the analysis of reviews about this lawyer, no significant cons were found.