Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the staff
“The staff is very productive & Nice very helpful.Thanks again for everything”
2
Knowledgeable and thorough attorneys who explain the process clearly
“Attorneys and paralegals were considerate, professional. They were very patient helping me to understand some of the questions and terms in the paperwork.”
3
Caring and understanding approach towards clients
“Most caring law office I have encountered in my life! They were awesome from the first day when receiving our case.”
4
Efficient and timely handling of cases
“Fast and friendly response. I will definitely use them for all of my legal needs.”
5
Highly recommended by satisfied clients
“I would HIGHLY recommend Ms. Donaldson to my family and friends, and I know no higher compliment.”
Cons
1
Isolated incidents of unprofessional behavior from some staff members
“By far the worst experience ever. I received misinforming information regarding a very important deadline, I was told by two individuals employed there the due date, who later denied giving me the information.”
2
Occasional communication issues or lack of responsiveness
“While timely with emails, they can be very pushy and also very unprofessional. No email signatures and use of shorthand leads me to believe this is not a serious company that would handle my case accurately.”