Reviews
Top review highlights
Pros
1
Excellent customer service and client care
“Very friendly and professional. Made it easy to get the ball rolling”
2
Efficient and quick representation
“Quick and efficient representation”
3
Effective at getting favorable outcomes for clients
“They really helped and it came out better than expected.”
4
Easy and straightforward process
“Very easy and straightforward”
5
Caring and compassionate staff
“They were very concerned and helped us in our case”
Cons
1
Lack of communication and updates on case status
“Lots of communication initially however now any and all calls or emails have gone unanswered for months. Very frustrating.”
2
Difficulty reaching assigned attorneys and case managers
“I haven't talked to him yet”
3
Concerns about prioritizing larger cases over smaller ones
“They only care about themselves. I was in a bad car wreck and broke my ankle and talus and was the only person injured in the wreck and yet there was nothing they could do. Completely let me down”
4
Slow pace and delays in resolving cases
“It's been quite an experience for me”
5
Potential for poor client outcomes and dissatisfaction
“DO NOT SIGN WITH THEM. THEY WILL ACTUALLY HARM YOUR CASE. And they won't care or take accountability.”