Reviews

Top review highlights

Pros
1
Knowledgeable and professional attorneys who provide valuable legal expertise
“Very knowledgeable and professional!”
2
Excellent customer service and responsiveness to client needs
“The staff was always friendly and ready to help in any manner they could.”
3
Highly informative and educational presentations for HOA boards and community managers
“Excellent HOA Board Member intro class! The instructor allowed questions during and after the class.”
4
Strong communication and guidance in handling complex legal matters
“Charles was helpful, guided me through the process and patiently guided me through this unpleasant task.”
5
Commitment to supporting and advocating for HOA communities
“The attorneys there are very committed to helping Homeowners Associations with all of their needs.”
Cons
1
Concerns about unethical billing practices and excessive fees
“What started off as a small fee for an unpaid association fee has turned into months of unanswered questions, and thousands in fees.”
2
Poor communication and lack of responsiveness to client inquiries
“The staff never return my calls. I have been making monthly payments for the last 4 years for a ridiculous debt that went too high for their incompetence in solving my case.”
3
Perceived predatory and aggressive collection tactics
“HORRIBLE company and "attorneys" to work with. Extremely rude, unfair, unreasonable and unprofessional.”
4
Lack of transparency and clarity in billing and accounting
“They keep charging.... if your on the receiving end of money is why you have better stars if you are a person they are collecting from they are silly with the demands and won't be a saving grace long term.”
5
Concerns about the firm's overall ethical practices and reputation
“This is the most unbelievable, crooked law office I have ever encountered. Any association that hires these people should be ashamed.”
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