Reviews

Top review highlights

Pros
1
Excellent customer service and communication from the staff
“Lily was wonderful to work with. She was patient and understanding, while extremely persistent to get the appropriate amount for me.”
2
Aggressive and effective legal representation that achieves favorable outcomes
“They went above and beyond to get my case settled and were able to get me double the amount I was originally told.”
3
Caring and compassionate team that prioritizes client needs
“They really care about their clients on a personal level, They will go far and beyond to make sure everything is settled correctly.”
4
Efficient and timely case resolution
“My case was a bit difficult as the driver that hit us had insurance that went under. I was asked if i would be happy if they were able to get me a certain amount. I said yes as it was more than i was even expecting. Gil and his staff went back and started all over again and went through ubers insurance. They went above and beyond to get my case settled and were able to get me double the amount I was originally told.”
5
Excellent communication and keeping clients informed throughout the process
“They communicated with me throughout the whole time! I love their staff”
Cons
1
Lack of proactive communication and updates from the firm
“All communication was initiated by me. Plus, the person handling my case constantly changed. When I did get ahold of that person, I'd get brief and vague answers. I thought attorneys were supposed to be the ones asking probing questions, but that was left up to me. No updates. No follow up.”
2
Delays in case resolution and settlement
“One year later after my accident and its finally all done Gil and staff were great! In the end I walked away happy and pleased with the results!”
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