Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who provide valuable legal advice and guidance
“Chris really helped me understand my options. Knowing my rights and his understanding of the law has helped ease some of the stress from disability discrimination and a hostile work environment.”
2
Attentive and responsive customer service, with attorneys and staff who are available to answer questions and address concerns
“Trent and Lisa have always done an outstanding job with keeping me updated and making sure the case goes as smooth as possible.”
3
Successful track record of achieving favorable outcomes for clients
“The outcome of each case has always worked in my favor, thanks to Trent for being so knowledgeable.”
4
Personalized and empathetic approach, with attorneys who genuinely care about their clients' well-being
“Cindy was the greatest blessing in our life. She spent hours with us on the phone to ease our worries. She answered any questions we had. She felt more like family than anything.”
5
Trustworthy and ethical professionals who prioritize their clients' best interests
“Todd and team did an excellent job on my behalf and I am very appreciative of there services. I highly recommend you give them a chance to represent you! You won't be disappointed.”
Cons
1
Inconsistent communication and responsiveness from some attorneys and staff
“My initial court hearing all my evidence provided to them was not used and I was always told that the evidence would be needed later.”
2
Concerns about overbilling and not providing clear explanations of costs and fees
“They charged me triple the hours. The Butch attorney didn't win my case and my case ended up being settled out of court by a different attorney.”
3
Instances of unprofessional or rude behavior from some employees
“The receptionist was VERY snarky and rude!!”
4
Potential for misalignment between client expectations and attorney approaches or outcomes
“He barely utters any verbal points or support for his client. Never preps his client for what might happen, what might be points brought up in court & how to answer questions, etc.”
5
Lack of transparency and accountability in some cases
“They did not respond. Their website advertising 'Free Consultation' is misleading, and based on my limited interaction with them, I would not recommend them.”