Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who provide excellent legal representation
“James Green is a lawyer machine. Knowledgeable, friendly, accessible. Their law group is the expectation, not the standard.”
2
Dedicated and caring staff that prioritize client satisfaction
“From top professionalism to the personal touch, Mr. Green and his team are responsive, kind, respectful, and deliver results.”
3
Transparent and honest communication throughout the legal process
“Fantastic communication! My legal assistant, Rylan Williams, was amazing. Great experience and great overall help from every one there!”
4
Efficient and timely handling of cases
“Rylan gave very timely legal assistance”
5
Reasonable and fair pricing for their services
“Answered the phone and let me know I didn't really have a case but took the time to listen and give advice. For sure appreciated it all.”
Cons
1
Inconsistent or poor customer service from some staff members
“Unfortunately, I have had to deal with many law offices due to car accidents. So, I know how communication can be terrible. My legal assistant Rylan Williams was very responsive. He kept me up-to-date and answered all my questions to my satisfaction. And he was always available whenever I called for questions. which was a lot, LOL.”
2
Difficulties in reaching or getting responses from the attorneys
“Never got a call back”
3
Dissatisfaction with the outcome or handling of some cases
“Very unpleasant experience. Mr. Smith office gave me poor advice in my custody case, this advice costed me $12k in penalties with the court.”
4
Concerns about the firm's integrity and honesty
“Smith & Green Attorneys ar”
5
Instances of overcharging or hidden fees
“$500 so he can video chat my spouse who is detained. $3,000 for bond. Very disappointing talking with the attorney like if I was wasting him time or something…”