Reviews
Top review highlights
Pros
1
The lawyer is described as professional, knowledgeable, and effective in handling legal matters
“Extremely Professional. Took the time to talk to us about the accident and what happened to my cousin. Let us focus on recovery while Phillips Law took care of everything else.”
2
The lawyer provides excellent client communication, being responsive, patient, and ensuring the client understands the process
“Attorney Kolsrud and his associate Santana are the the most professional individuals I have dealt with inside the legal scope. If you find yourself with ANY firearm related legal issue do not hesitate to call and hear what they think is the best strategy.”
3
The lawyer demonstrates dedication and goes the extra mile for their clients, achieving favorable outcomes
“Josh Kolsrud has been a wonderful attorney and a long time presence in the valley, from being at the MCAO and then transitioning to becoming the Attorney General in the Pacific island nation of Palau. He is tough minded, fair and willing to go the extra mile for his clients.”
4
The lawyer is described as compassionate, caring, and genuinely concerned for the client's well-being
“Mr. Kolsrud was compassionate, patient, quick, kind and very knowledgable. He knows how to navigate the issues. I cannot thank him enough for his assistance. I did not feel like I was number, I felt his concern for my wellbeing.”
Cons
1
Some clients reported being initially overquoted on fees, and the lawyer's office pressured them with "worst-case scenarios" rather than focusing on how to help
“The office employees scared me and told me all horrible things that could happen in my son's case. I wanted to know how they could help my son but they were just telling me bad things that were "most likely" going to happen. At the end they told me that their fee was twice the amount they first quoted me.”
2
There were a few instances where the lawyer was allegedly ineffective or did not properly advise the client, leading to unsatisfactory outcomes
“Hired Mark and regret it. On the positive he was very responsive, answered calls and emails quickly. On the negative he was completely ineffective for the breach of contract and faulty construction matter he was hired for. He didn't seem to know the proper laws concerning making a claim and suing a contractor in Arizona.”