Reviews

I dont recommend there service .. They care for you till you finish paying them after that they dont call you back or ever treat you with any respect they think your stupid just because there lawyers I recommend alcock y asociados

Great services

Maria Jones is an outstanding attorney, with an amazing process for helping people with immigration issues. I've worked with her for years and would highly recommend!

This is an outstanding firm! I would refer anyone there. Mrs. Jones and her staff are knowledgeable, honest, and responsive. My mother and I both received immigration help from this firm. They followed up promptly and answered all of our questions. Great customer service!

They are writing their own google reviews. Listen to the ones that say POOR customer service. You will be treated horribly here. My emails have not been returned and neither have my phone calls. Unfortunately I have left a money retainer with them. It's a nightmare... STAY AWAY.

Poor customer service!! I've made several calls trying to gets some answers and they gave me the run around, finally went to their office and was told Maria Arapicio wasn't available to speak to because she is extremely busy (yeah to busy sweet talking people to hire her) finally when she saw how upset I was regarding my case and how I had been paying them for over 1 year and nothing had been done, she offered to give me a refund. I still have yet to receive it. All of her staff in the Tucson area is rude, liars and very unprofessional. I've reported this "Lady" to the board of attorneys in the state of Arizona. Good luck to everyone and hopefully you can find a better attorney that knows her laws and has good customer service!!

I hired this firm to help me with a visa. In the 8 months after I paid them, I contacted them 5 times by email with questions. 4 emails were completely ignored and one was answered, but so late that it was a moot point. Service is terrible, often waiting for long times on phone, no return calls. They almost missed my filing deadline, had I not called and pushed and screamed, the deadline WOULD have been missed.Even so, they did not provide me with everything I needed (they lost part of what I had sent them and I had to replace it on my own at my own additional expense) I cannot find anything nice to say about my experience here. Look elsewhere, no one could be worse. Fees are high, service is poor to non-existant.

You can't get good customer service here. They are way too busy. I had an initial consultation with them. I should have known by how I got transferred on the phone and put on hold repeatedly that this should have been a place to avoid. I waited almost an hour for my appointment in an office lobby that was so crowded it was difficult to find a seat. After my consultation (didn't choose them because their fees are so high) I started getting a barrage of text messages. I never signed up for any text messages and I don't have many text messages available on my cell phone plan. I texted back to stop, still text messages. I called the office. Couldn't get through to anyone of course, so I am still getting text messages. I even warned that I am going to have to make a complaint to the Arizona State Bar and I am still getting text messages. Looks like I will have no recourse but to appeal to the bar. Got another two text messages today.

I am originally from Philippians. I met my (now) husband there. He came back to the states and researched how to get a Fiance Visa. After a few months, we realized that we were going to need help. We found Mara Jones. She told us it would take close to a year to get everything complete. We applied for my Visa in December 2010 and it was approved in May, 2011. We were married in December 2011. We are so happy with the outcome and Maria Jones. PD