Reviews

Top review highlights

Pros
1
Responsive and professional communication from the lawyers and staff
“Very responsive. Treated me like an intelligent person, never spoke down to me. Thank you for your professional and diligent support.”
2
Knowledgeable and helpful attorneys who work diligently to achieve the best outcome
“Sean was with me every step of the way. If I called they answered or would get back with a prompt response. If I was overwhelmed Sean would keep me calm and provide ease of mind. Very knowledgeable and would recommend Lerner and Rowe every time.”
3
Compassionate and understanding approach in handling difficult situations
“Sean Forrester is very Good at what he does. He is committed and will do everything in his power to bring light out of a bad situation.”
4
Satisfied clients who felt their needs were prioritized and they received excellent service
“I am very satisfied with lawyer Sean Forrester he made this horrible experience into a great outcome and made it very easy for me.”
5
Positive outcomes and settlements that exceeded client expectations
“Got me $75,000. Love the place”
Cons
1
Poor communication and delays in responding to client inquiries
“Working with the Lerner and Rowe group has been the worst lawyer experience ever. Their communication is AWFUL.”
2
Lack of attentiveness and involvement from assigned lawyers
“My lawyer (Edward) has talked to me all o”
3
Failure to handle important aspects of the case in a timely manner
“I had to deal with all the property damages myself through the other parties insurance because they failed to.”
4
Dismissive attitude and lack of empathy towards client concerns
“He asked if I would remove the review after no reassurance on the actual case.”
5
Instances of clients feeling ignored or not receiving updates on their cases
“It has now been two weeks roughly since the last call about my upset review and i've not gotten any updates or callbacks as requested.”
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