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Reviews
Top review highlights
Pros
1
Excellent customer service and professionalism from the entire team
“Glen and the entire office have been such a wonderful help. Professionalism and genuine concern for the client was the only way they did business.”
2
Compassionate and caring approach towards clients
“Glen is engaging, compassionate, extremely communicative and caring.”
3
Knowledgeable and experienced in handling complex legal cases
“Glen explored every avenue possible for the best outcome. He did what he said he'd do and then some.”
4
Positive case outcomes and successful resolutions for clients
“I am exceptionally pleased with the result that Glen was able to achieve for us and grateful the we found him!”
5
Strong relationships and knowledge of the local legal system
“Glen has long standing relationships and knowledge of the Prescott Arizona area.”
Cons
1
Inconsistent communication and follow-up with clients
“Even though buried up to their eyeballs with work they still take the time to ensure they respond and help as much as they can. THAT WAS THEN, this is now....huge letdown! Say one thing, then completely ignore calls, emails and in person visits.”
2
Unprofessional behavior from some support staff
“The paralegal Teresa was rude and talked over me. Although I repeatedly asked about one issue, Teresa told me what I was there for (she was wrong) and tried to control what I was saying by overtalking.”
