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Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“They were just a phone call away and ready to answer my questions, explain a process or clarify something on the paperwork.”
2
Successful and stress-free transactions
“In the end we had a successful sale with very little stress on me.”
3
Trusted and reliable legal representation
“Wells Realty & Law Group represented our interests, advocated on our behalf, and were trusted advisors during the often surreal, emotionally exhausting Short Sale experience.”
4
Responsive and diligent in handling cases
“I felt like all of the staff were respectful, honest, and diligent. I appreciate being given regular e-mail updates on what was happening with the property.”
Cons
1
Poor responsiveness and lack of communication
“During all the time i tried to call him, either no one answered the phone or you leave a message with the front desk person about the issue, but you never receive a call back within 48 hours, it was more than a week.”
2
Lack of follow-through on agreed-upon services
“So at that time he had no interest of taking my case after the consultation because he believed I can win. He has really bad workmanship, if you going to give someone a flat rate for the case, you should get it done right from start to finish.”
