Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the law firm
“Everyone I spoke with from the staff answering the phones to the trial lawyer were nothing but professional, polite, and helpful.”
2
Successful outcomes and high client satisfaction
“I won my case after being refused for over 5 years of trying with another attorney's office. The service I received from their office does not even come close to the service I received from Kiel.”
3
Knowledgeable and experienced attorneys who advocate for clients
“From the first time I spoke to Javier he gave me a clear picture from a legal standpoint and better advice than multiple other attorneys I had spoken with.”
4
Thorough case preparation and guidance through the process
“Javier defended my every right and thoroughly prepped me for the entire process.”
5
Timely responses and availability to address client concerns
“Javier was always available to discuss this case even though it dragged on for over 3 years (COVID).”
Cons
1
Inconsistent communication and staff turnover
“I went through 3 different lawyers assistants and it took almost 3 years to get my disability started.”
2
Lack of proactive updates and client follow-up
“No communication whatsoever. I had to submit all medical records to SS myself. I had to inform this attorney when I was approved.”