Lawyers map
Reviews
Top review highlights
Pros
1
Some staff members are professional and helpful in resolving debt issues
“Patricia was helpful and spoke in a very professional manner!”
2
The company is willing to work with clients on payment plans
“They were able to work with me on a payment plan that is doable.”
Cons
1
Some staff members are rude, unprofessional, and uncooperative when dealing with clients
“Claudia is rude and doesn't listen. She wouldn't even let me speak, talked over me.”
2
The company engages in unethical and questionable debt collection practices, such as garnishing wages beyond legal limits and pursuing debts that have been discharged
“They went up to 50% of my paycheck. They don't care they are hungry for $$.”
3
The company is inefficient and slow in resolving issues, with poor communication and lack of follow-through
“The paperwork will be tired up forever and you'll never be helped.”
4
The company is perceived as a "scam" and "crooks" by many clients, with a reputation for harassing and targeting vulnerable individuals
“Worst company on the face of the planet.”
5
The company is unwilling to work with clients on reasonable payment arrangements and instead threatens legal action
“They refused. I was willing to pay it off. They said $75 a month payments minimum or it will go to court.”
