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Reviews
Top review highlights
Pros
1
Excellent customer service and professionalism
“The professional staff at Mays, Byrd & O'Guinn are the best! Took great care of me during my time of need! Was very transparent, honest and thorough with my case!”
2
Responsive and attentive to clients' needs
“Tiffany O'Guinn kept me informed throughout the entire process. She explained everything in detail and answered all my questions promptly.”
3
Successful in achieving favorable case outcomes
“Tiffany worked tirelessly and was able to deliver favorable results. I highly recommend this law firm.”
4
Compassionate and understanding approach
“Everyone at the office that I came in contact with was always very professional and helpful. I highly recommend.”
5
Efficient and timely handling of cases
“My experience at Mays Byrd Law was phenomenal. Attorney Tiffany O'Guinn resolved my case both effectively and efficiently.”
Cons
1
Lack of communication and follow-up
“I can't even get a call back office person answered the phone and said she would have sunshine call me no call yet a week later.”
2
Dissatisfaction with settlement amounts
“I never got paid for my time off from work. I had to pay $1000 out the money for my car to keep the rental until I found a vehicle. And what I had left over was enough to pay my medical bill.”
3
Failure to disclose conflicts of interest
“Natalie Dickson was my ex husband's attorney. Natalie was also my lawyer's divorce attorney. Catch is I had no idea bc neither one disclosed this info to me.”
