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Reviews
Top review highlights
Pros
1
High-quality legal representation and effective case management
“I would recommend Attorney Tiffany O'Guinn 1000 times. The staff were very efficient and so generous. Never was there a moment I had to ask for anything.”
2
Personalized and compassionate client service
“The staff seemed very nice at all times. The sweet lady that picks up the phone for this office she was so ready to listen. That showed me that my business with the company was valued.”
3
Successful case outcomes and fair settlements
“They fought hard for me and my cousin for 5 years into we got the settlement we deserved. I honestly was ready to take a total loss but Mays Byrd associates was keeping me updated with reassurance she doing everything that needs to be done, and she did it.”
4
Strong communication and transparency throughout the process
“Tiffany kept me informed throughout the entire process. She explained everything in detail and answered all my questions promptly.”
5
Highly recommended by satisfied clients
“I highly recommend this firm! Everyone was professional, kind, and went above and beyond to help me with my case.”
Cons
1
Inconsistent responsiveness and communication issues
“I can't even get a call back office person answered the phone and said she would have sunshine call me no call yet a week later.”
2
Concerns about billing practices and transparency
“DO NOT USE LAUREN HOOVER! Not only does she not tell you where your money goes and gives you a printed out explanation of where goes with NO EXPLANATION but then you make an agreement of payment for 100 a month and towards the end when I appealed an order had $269 left of paying her she decided to put $6400 on my account with no explanation and then put a lien on my house and there was nothing I could do.”
3
Potential failure to achieve expected case outcomes
“I never got paid for my time off from work. I had to pay $1000 out the money for my car to keep the rental until I found a vehicle. And what I had left over was enough to pay my medical bill. What she took from me and my wife was highway robbery.”
