Reviews

Top review highlights

Pros
1
Knowledgeable, professional, and compassionate legal services
“Very professional and will work for your best interest. I know they will go the extra mile to make sure you get the service you deserve.”
2
Responsive and attentive to client needs
“He always treated his clients with compassion and respect, and always answers questions no matter how small.”
3
Successful outcomes and satisfaction with legal process
“Everything went very smoothly. I got case confirmed in a month (usually it takes 3”
4
Trusted and recommended by past clients
“I highly recommend Pinnacle Legacy Law. Jason Files is not only an excellent listener, he is impeccable with detail and follows through with well thought out solutions.”
5
Efficient and timely services
“They always answer my questions and are available. Thanks!”
Cons
1
Difficulty in reaching the attorney or staff
“To get in contact with these people is impossible they dont return calls never in the office the other hand dont know what the other hand is doing dont trust them with your chapter 13 they will screw you!!”
2
Dissatisfaction with communication and responsiveness
“The response time and communications with the attorney/assistant were unsatisfactory.”
3
Concerns over billing practices and transparency
“Keep track of your billing. She "loses" payments and "forgets" any facts that don't fit her recommendation.”
4
Perceived lack of organization and attention to detail
“Very unorganized”
5
Allegations of unprofessional or unethical conduct
“Disorganized, dishonest, bias, and manipulative.”
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