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Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness
“Very detailed and great communication in what they do. I highly recommend to anyone in need of help.”
2
Dedicated and caring staff
“Sylvia Lopez and her staff are wonderful. As soon as you walk in for help everyone is there to assist you. Your questions are answered and explained through and professionally.”
3
Successful case outcomes
“They took my social security case that 3 other attorneys didn't want to take. They help me out and keep me posted on whats going on even after I won the case.”
4
Professionalism and expertise
“I strongly recommend Marcos Rodriguez law firm for its professionalism, knowledge of social security laws, dedication to its work and most importantly the treatment it gives to all the clients from the beginning to the end of each case.”
5
Accommodating service
“They also accommodated his wheelchair access. We were very pleased with the out come.”
Cons
1
Inconsistent customer service
“Just talked to a lady with maybe a hispanic or Asian accent and she was condescending and very short with me almost like she was annoyed that I called.”
2
Unwillingness to take certain cases
“Does not do PTSD cases" and "They wouldn't take my social security disability case because the ALJ denied me once prior.”
3
Lack of transparency and communication
“Piden la información y disen qué te ablaran al día siguiente y no lo asen. Esto es inseguro" (They ask for information and say they will call you the next day and they don't. This is insecure.”
4
Rude and unhelpful staff
“The Clerks at that place don't care about the customers. I tried to make a appt. with a lawyer and the clerks naked impossible meet with a lawyer. They was confused and ask to many questions.”
5
Questionable integrity
“Son unos estafadores te dicen que te van a dar una cantidad y te dan una cuarta parte de lo que corresponde" (They are scammers, they tell you they will give you an amount and they give you a quarter of what corresponds.”
