Reviews
Top review highlights
Pros
1
Exceptional customer service and communication from the legal team
“Natalie Ayala was very helpful and friendly. Was constantly updating me of the process. I appreciate everything you did for me.”
2
Knowledgeable and effective attorneys who achieve favorable outcomes
“The Lemon Pros really helped me with my Nissan pathfinder lemon by dealing with Nissan and making them buy it back and pay me what I was owed.”
3
Multilingual staff that can assist clients in their preferred language
“Zulma nos ayudo tremendamente. Hablamos ingles, pero para nuestro caso ayudo mucho que Zulma habla español.”
4
Proactive case management and keeping clients informed throughout the process
“Natalia kept me updated every step of the way she was incredible.”
5
High level of client satisfaction and willingness to recommend the firm
“I highly recommend The lemon pros for your lemon car. I wanna thank Natalie Ayala for the hard work in my case and support.”
Cons
1
Occasional issues with communication and responsiveness from the firm
“I would stay away from this law firm. Atrocious communication. After you've done everything they've asked for, on time and organized, they will ghost you until you've called and emailed them a million times.”
2
Longer than expected duration of some cases
“Despite our claim taking 2 years, we had a great experience. Clear communication!”