Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness from the legal team
“Rafii & Associates were very professional, productive, focused, and very steadfast in everything that they have done these past years.”
2
Compassionate and empathetic approach to clients
“They treated me with humanity and respect throughout the entire process.”
3
Successful in obtaining favorable settlements and compensation for clients
“They won the case for me after 2 other attorneys had told me to forget about it.”
4
Knowledgeable and experienced in handling complex personal injury cases
“They demonstrated expertise in the area of fighting employment discrimination.”
5
Dedicated to protecting client's rights and interests
“They tirelessly advocated for my rights and successfully reached a favorable resolution.”
Cons
1
Lack of consistent communication and updates on case progress
“It's been almost a year and a half and I've still received no communication about my case.”
2
Concerns about transparency and fairness of fee structure
“I received only about 28% of the final settlement, especially considering the fee structure initially communicated to me.”
3
Clients feel neglected or ignored at times
“Every time I call, I'm told the person working my case is busy and they will call me back but they never do.”
4
Delays in resolving cases and providing timely resolutions
“It took more than 6 months to get an MRI that doctor's been requesting to get done.”
5
Inconsistent quality of service and client experience
“After Jennifer left things did go downhill. Juliana has taken over my case, she was doing a great job at first but then she stopped answering my phone calls or calling me back.”
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