Lawyers map
Reviews
Top review highlights
Pros
1
Exceptional customer service and client-focused approach
“Everyone is very nice and helpful”
2
Effective debt negotiation and settlement
“Great communication, making progress at settling my debts.”
3
Consistently professional and courteous staff
“Always pleasant to deal with, attentive to our concerns and polite”
4
Transparent and informative communication with clients
“I like how MLG keeps me informed about the progress of negotiating with my creditors.”
5
Positive client outcomes and high satisfaction
“I AM VERY HAPPY WITH YOUR COMPANY SO FAR. CUSTOMER SERVICE HAS DONE A GREAT JOB.”
Cons
1
Potential hidden fees and costs
“Their fees are absolutely Ridiculous, you end up paying more that what you own.”
2
Slow progress in some cases
“I feel like their progress is so slow.. their getting paid more than getting my settlement paid off.”
3
Inconsistent communication and information provided
“Each time I speak to a representative, each one has a different senerio to explain to me.”
4
Negative impact on credit score during the process
“All debts they settle go as a charge off on your credit report.”
5
Difficulty in cancelling or exiting the service
“If I knew this is how they work I wouldnt have signed up now Im stuck with them and there's no way if getting out.”
