Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“Everyone is very nice and helpful”
2
Effective debt negotiation and settlement
“Great communication, making progress at settling my debts.”
3
Reliable and professional assistance
“I have been involved with MLG since 2022. I have found all of their representatives to be very professional and courteous in their business affairs.”
4
Personalized attention and support
“They check in on me to see how things are going, they laugh at my jokes and offer comfort when I'm struggling.”
5
Positive client outcomes and satisfaction
“I am delighted to have chosen this company to represent me in helping with my debt. Good customer service and very nice representative's.”
Cons
1
Lack of transparency in pricing structure
“The pricing structure was not up-front or clear. I was definitely "had" with this one as a real greenhorn on what to expect industry-wide.”
2
Slow progress and delayed settlements
“I feel like their progress is so slow.. their getting paid more than getting my settlement paid off.”
3
Ongoing communication issues and inconsistent information
“Each time I speak to a representative, each one has a different senerio to explain to me.”
4
Potential for negative impacts on credit
“All debts they settle go as a charge off on your credit report. So every creditor will know what you did. This is not to mention your credit score will plummet t”
5
Concerns about unethical practices and hidden fees
“DO NOT USE MEDIATOR LAW GROUP!!! AND READ THE ENTIRE REVIEW IF YOU ARE EVEN CONSIDERING THEM! THIS IS IMPORTANT!!!!”