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Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“They are really professional and friendly, they're helping me get debt free!”
2
Effective debt settlement and negotiation
“Mediator Law Group has been a amazing help from start to finish. We strongly recommend Mediator Law Group to anyone!”
3
Helpful and supportive staff
“The team who truly cares. I love everyone, they are my second family.”
4
Reliable and trustworthy
“I am very happy with MLG and the progress they have made. They have been very helpful.”
5
Positive overall experience
“Wonderful experience so far.”
Cons
1
Lack of transparency in pricing and fees
“The pricing structure was not up-front or clear. I was definitely "had" with this one as a real greenhorn on what to expect industry-wide.”
2
Slow progress in debt settlement
“I feel like their progress is so slow.. their getting paid more than getting my settlement paid off.”
3
Inconsistent communication and updates
“Each time I speak to a representative, each one has a different senerio to explain to me.”
4
Negative impact on credit score
“All debts they settle go as a charge off on your credit report. So every creditor will know what you did. This is not to mention your credit score will plummet t”
5
Difficulty in cancellation or opting out
“I called today to cancel and the guy on the phone was arguing with me and trying so hard to get me to not cancel. My request was ignored and they tried making me feel like I was crazy for trying.”
