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Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the staff
“The Mediator Law Group staff has always been respectful, informative and professional. I had a very positive experience with Gizelle. She provided clear information and answered all my questions. I was not left disappointed.”
2
Effective in settling and negotiating debts
“Mediator Law Group has done a great job settling my dept. The worked me to the process of getting my dept paid off. I recommend the Mediator Law Group to anyone who want to get their dept settle properly.”
3
Flexible and understanding with payment arrangements
“Very kind and answer all my questions, as well as being flexible with payment dates if needed. 100% grateful to have found this company.”
4
Knowledgeable and informative in guiding clients through the process
“Knowgeable. Pleasant.”
5
Consistently positive and satisfactory experiences reported by clients
“I have had nothing but positive experiences with Mediator Law group they are helping me to pay off my debts through medical issues. Diene who I spoke to today was so professional and treated me with respect and a smile (I could tell she smiled during our conversation), Diene answers to some questions & at end of call I felt better than before the call.”
Cons
1
Lack of transparency and upfront communication about fees and costs
“They really don't save you much money in the long run and take many years to recover from using them.”
2
Slow progress on some accounts and cases
“I feel like their progress is so slow.. their getting paid more than getting my settlement paid off.”
