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Reviews
Top review highlights
Pros
1
The lawyers are knowledgeable, professional, and effective in court
“Mr. Thompson's knowledge and reassurance set the tone for my whole journey and I could not be more satisfied.”
2
The firm provides personalized attention and responsive service to clients
“Jeffery was well prepared and extremely professional. He was able to help me gain full custody of my child.”
3
The staff, including paralegals, are helpful and accommodating
“Thompson & Thompson's paralegals are easy to work with and the staff is very accommodating.”
Cons
1
The firm may sometimes be unresponsive or unavailable, especially during busy periods
“It took over 30 days for them to respond to one of my inquiries. I had an emergency and I couldn't speak to an attorney for 5 days.”
2
There have been instances of unprofessional conduct, such as a lawyer reading another client's file during a hearing
“Byron is very knowledgable. Nice. Bulldog. However, he was reading someone else's file while we were in front of the judge!”
3
Billing and administrative issues, such as canceled appointments and difficulties with the billing office
“Later, when we went back to court we hired him again, gave him $5000, he cancelled at least 10 appointments without notice and failed to return our retainer.”
