Reviews
Top review highlights
Pros
1
Strong legal expertise and successful case outcomes
“Andrew and his team are top notch! Responsive, positive and put your health needs above everything. A+ law firm”
2
Attentive and responsive customer service
“They were so helpful and patient with me after my car accident. Their team was responsive and knew exactly what to do immediately with my situation.”
3
Excellent communication and keeping clients informed
“They just finalized my case and I am extremely satisfied with the service that they provided. in particular, A young attorney named Max Casillas was extremely helpful.”
4
Compassionate and caring approach towards clients
“Mr. Ellis and his staff are professional experts at what they do , and they truly do care about you as a client!”
5
Efficient and timely resolution of cases
“Great service from all that works at Ellis. Made me feel welcomed the very first time I walked into the office and any other time.”
Cons
1
Unprofessional and unresponsive staff
“The receptionist is extremely rude and unhelpful. When I asked her for help on a case, after explaining I've reached out multiple times with no response, she advised there's no one else I can reach out for help too, and that there was nothing she can do to help me.”
2
Questionable billing and settlement practices
“They kept 90% and I got 0%. Be careful they are crooks”
3
Neglect and lack of communication on cases
“Neglected my case, didn't keep me updated on anything going on with my case.”
4
Unwillingness to take on certain cases
“Declined to take my case because its 'too close' to the statue of limitations".”
5
Overall dissatisfaction and distrust in the firm
“A BUNCH OF CROOKS!”