Reviews

Top review highlights

Pros
1
Exceptional customer service and communication from the legal team
“Bob and his team have helped me twice within the past two years and it's been an amazing experience. Bob is straightforward and honest about the entire process. His assistant Alicia is the best! She is very knowledgeable and responsive.”
2
Aggressive and effective legal representation that achieves favorable outcomes
“Payam is the Best lawyer you will ever find !! Kept me informed from the begging to the end of the accident and he will go above and beyond for any client.”
3
Personalized attention and care for clients' well-being
“They reassured me of what I should be expecting time-wise & case-wise. I was able to easily get in contact with his team via text or a simple phone call. They called me to make sure I was doing well, if I was keeping up with my tasks, & reminding me about paperwork.”
4
Multilingual and culturally-sensitive services for diverse clientele
“This is a multilingual firm!!! I'm very grateful to Mr Root, Mariella and Edgar, they were with me the whole way throughout my process, keeping me up to date, gave me free legal advices, not related to my case!!!”
5
Transparent and ethical billing practices
“Honest, reliable firm!!! You can be sure you won't be overcharged or charged more!!!”
Cons
1
Occasional delays and lack of timely updates from the legal team
“Significant delays in starting applications and a lack of timely updates have been particularly frustrating.”
2
Inconsistent experiences with some clients feeling neglected or not prioritized
“Despite their reputation for reliability, the process has been more burdensome than anticipated. Our case goes in circles with no true progress, which makes me lose hope.”
Scroll to top