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Reviews
Top review highlights
Pros
1
Highly professional, efficient, and thoughtful service
“Attorney and staff in Yee Law Group are very professional, efficient, and thoughtful to address our requests of Trust modification.”
2
Thorough, patient, and detailed approach
“They were completely thorough and patient with us in gathering all of the information that was required in order to put together our living trust.”
3
Smooth and seamless process
“The entire procedure was very easy and they gave immediate response whenever I contacted them.”
4
Knowledgeable and friendly attorneys
“Attorney Michael Yee is very friendly and knowledgeable. He always guided me with good advice.”
5
Affordable and reasonable fees
“They made it a seamless process and at an affordable price.”
Cons
1
Occasional lack of responsiveness or attention to clients
“I don't know if today was an off day but my consultation did not feel great at all. Started 15 minutes late, no sorries given. One worded answers that seemed a bit lazy. And then rushed off the phone before the 30 minutes was up.”
2
Potential for inconsistent customer service experience
“I schedule a free consultation. She never called, sent me a message that she did and it when to voicemail, and then send me a letter stating that I was unavailable and if I would like to speak to her to make an paid appointment. Everything about the experience was odd and unprofessional.”
