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Reviews
Top review highlights
Pros
1
Highly capable in handling insurance claims
“With her efforts, all the claims were made. She is very honest and capable. I highly recommend her services without any reservation.”
2
Comprehensive and detailed legal services
“Mr.Von Esch help My family create our family trust that is very comprehensive and detailed. Appreciate the kindness of he and his team.”
3
Caring and intelligent legal professional
“Mr..Von Esch is a great lawyer. He's very down to earth, caring and intelligent. He's very helpful and highly recommend him!!”
Cons
1
Discourteousness and self-interest
“Charlotte Chai/Norby, although somewhat competent, is very discourteous and works mainly for her self-interest rather than the client.”
2
Minimal representation and communication
“She made us collect the necessary documents (e.g. police report, repair quote) and barely represented us when contacting the other parties' insurance companies. We had to speak with the other parties' insurance agents directly as well as with the auto shop that handled our repairs and claims.”
