Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“Alicia Chavez was very professional, courteous, and helpful. It was a pleasure discussing the case with her.”
2
Knowledgeable and thorough in explaining the process
“Alicia was very knowledgeable, professional, courteous, and helpful. She explained the whole process very clearly.”
3
Proactive and responsive in addressing client needs
“They are with you every step of the way and provide you with great advice. Highly recommend them.”
4
Friendly and personable representatives
“Alicia was very delightful to talk with and she explained everything in detail.”
5
Efficient and professional service
“Everything was smooth and very professional.”
Cons
1
Delayed payments and lack of communication
“It's been almost three months after they received funds and close my case and still have not received my payment. Need to keep calling every week for updates.”
2
Concerns about in-house reviews
“Don't trust reviews posted here as they can be in-house.”