Reviews

I had spoken with several lemon law attorneys prior to retaining Norman Taylor and Associates. Other attorneys wanted to sit and wait for Ford Focus class action settlement to settle, then proceed with arbitration. Norman Taylor & Associates took the bull by the horn. They got right to it by sending a pre-litigation letter to Ford...things just moved forward from there without need to arbitrate. From start-to-finish, we were done in 90 days. Kudos to all members on staff. Very professional, honest, and communicative.

Wonderful experience working with Nick from Norman Taylor & Associates. Highly recommended! Very professional and knowledgeable.

The great team at Norman Taylor helped me resolved my case. I could seriously not be in better hands. The process was hassle free and the team is very experienced at what they do. I cant thank and recommend them enough. If you find yourself in need of help with a lemon case, they are the team to call!!

I called the law firm told them my story. They called me back told me they will take my case 2 weeks later it was finished and they came thru. Not only was the lawyer amazing but his girls in the front were amazing always made you feel comfortable and that it was a normal thing calling them 10 times a day bec of my anxiety

I suffered the Ford Focus Transmission Nightmare, specifically my 2013 SE. Norman Taylor brought much needed light that not only showed these transmissions were defective and dangerous, they held Ford accountable. You would think that an American car company would be the first to correct such a terrible mistake, a mistake that was more than frustrating--it was dangerous. Even worse Ford tried to blame their customers--saying that they didn't know how to drive the car. They went so far to say the stalling transmission was normal. I was nearly convinced that I was 'imaging these problems'. It was the service guy at Ford that hinted I should find a Lemon Law attorney. Norman Taylor to the rescue. The most outstanding virtue of this firm is the dedication to justice for the consumer. Everyone there truly cares about you and your case. Ford did not make it easy--but these guys dug their heels in. Lusine took numerous calls from me, John my attorney was very effective and boosted my confidence. Better still Norman himself spoke to me about the case several times. I couldn't be more pleased with everyone on the team. In the end I got justice. I hope you don't get stuck with a lemon, but if you do Norman Taylor is the law firm to see you to the bitter-sweet end known as JUSTICE. Thank you!

Norman Taylor is simply the best in his field! After meeting several others we were super impressed with Mr. Taylor and his entire team! They handled and won our case with five star professionalism and care. I would recommend Norman Taylor to everyone in need of help with their lemon!

I recommend Norman Taylor and Associates to handle your lemon law case any day. I had a great experience from the first phone call. Sharleen helped me put all my paperwork together in one day and got the ball rolling on my case. Norman Taylor and Associates were able to get BMW to buy my car back in less then one month. Thank you

My brand new Mercedes Benz was acting up & I spent more time in the service dept than enjoying my car. I had heard about the reputation of Norman Taylor & Associates. My case was handled promptly. All the staff are great. Thanks so much Nick. You are the best.

Amazing Experience!! Super nice staff, quick service, and always available via email (which was convenient for me).

We could not be more pleased to have retained this law firm to resolve our car's hesitation in acceleration. IMHO, this firm's expert handling, solid reputation and strategic negotiations skills resulted in early settlement with full refund less small offset.