Reviews

Top review highlights

Pros
1
Excellent customer service and communication
“Mr. Gary Jackson is the absolute best in my book, and I highly recommend his firm.”
2
Knowledgeable and helpful attorneys
“Mr. Jackson also took the time to educate me on the process involved in submitting my claim and even clarified several points on which I had been misinformed and misled.”
3
Successful in obtaining favorable outcomes for clients
“They settled for double the amount my first attorney was willing to settle for.”
4
Compassionate and caring towards clients
“I am beyond grateful for Mr. Jackson's invaluable counsel, but I find the kindness and respect with which he treated me, knowing he would not be representing me, simply overwhelming.”
5
Responsive and attentive to client needs
“Every time I need to discuss the progress of my case, Gary has done a great job with following up with me and answering all my questions.”
Cons
1
Inconsistent communication and responsiveness
“Do not obtain this attorney he will not pick up the phone for you or return emails.”
2
Rude and unprofessional staff
“Veronica was condescending, unfriendly and unhelpful.”
3
Lack of transparency and updates on case progress
“I had difficulty speaking with Gary Jackson. The initial consultation was great...but once you sign, it goes to hell in a hand basket.”
4
Inability to resolve cases in a timely manner
“The overall time frame involved with litigation was a little stressful.”
5
Potential for unethical practices
“He made me close my case without me knowing what I was doing. I later found out he had received money from the insurance company and I received nothing.”
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