Reviews
Top review highlights
Pros
1
Excellent legal expertise and aggressive advocacy for clients
“Very knowledgeable team who knows the law and the medicine, especially when it comes to car accidents. They have a very professional team who knows how to make insurance companies pay full value for injuries.”
2
Personalized, responsive, and attentive service
“Jonathan Shin was highly recommended by my friends and others from The Purist Group. Jonathan took care of my mother with all her medical needs. Not only was the automobile fixed, but Jonathan was able to deal with my insurance company to take care of the compensation.”
3
Effective communication and transparency
“Jonathan explained the process, was very knowledgeable, and professional and it was apparent that he would personally handle my case and I would not be working with an aide or an associate.”
4
Ability to maximize client compensation
“Jonathan was able to get significantly more (almost 4 times) than the initial amount the insurance company has offered.”
5
Genuine care for client well-being
“Jonathan not only was super helpful but he knows what he is doing for sure. He updated me step by step what's happening with my case step by step. One of the best lawyers out there!”
Cons
1
Lack of timely communication and responsiveness in some cases
“Customer service and communication were nonexistent after therapy. Have receipts. Too”
2
Occasional difficulty in reaching the lawyer or staff
“I never heard back from her, left several messages by phone and email. She does not answer her line or respond back per my emails. I am very dissapointed that I waited this long for a response.”