Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“Colleen Pratt will not stop, she is a fighter and will not stop fighting on your behalf. She represented me whole heartedly and I highly recommend her.”
2
Knowledgeable and experienced attorneys
“Matthew Ruff is an exceptional attorney. His vast knowledge of legal scholarship resulted in him proving to the DMV that the arrest violated my 4th amendment right and as a result my refusal case was completely set aside!”
3
Compassionate and caring approach
“The Pratt law team was very professional in all my correspondence with them. They took the time to explain everything in a timely fashion. They always returned any correspondence that I had transmitted.”
4
Successful in achieving favorable outcomes
“Did a great job and got me a good settlement.”
5
Responsive and accessible to clients
“Matthew made this a simple process. He was always available if I needed anything throughout the process.”
Cons
1
Occasional rude or unprofessional staff behavior
“Mayra the receptionist was very unprofessional and rude when I tried to cancel my case.”
2
Potential delays in case resolution
“I'm disappointed with how long it took them to settle my case. The worst part was that I was told my settlement check would arrive within 35 days and if it was late there would be a 10% late fee.”