Reviews
Top review highlights
Pros
1
Excellent and reliable customer service from the Moaddel Law Firm staff
“Vanesa Hernandez was really flexible and they were willing to help me even in my financial situation.”
2
Highly knowledgeable and communicative legal team
“My lawyer Manuel Godoy, is excellent! He always assured me about my case with Model Law Firm, always answered my questions.”
3
Fast and efficient case resolution
“Two months, it took this frim two months to close my case! For me that is great!”
4
Bilingual staff able to assist Spanish-speaking clients
“They were very clear and detailed on all the legal procedures I had to undergo considering that I had never gotten in trouble with the law so I am more than thankful that they were there for me.”
5
Affordable payment options and flexibility
“They were very clear and detailed on all the legal procedures I had to undergo considering that I had never gotten in trouble with the law so I am more than thankful that they were there for me.”
Cons
1
Lack of communication and updates on case status
“Tengo una semana esperando una llamada para empezar un proceso legal y nada , solamente son puntuales con las llamadas para hacer el pago de cada mes.”
2
Slow or no progress on cases despite payments
“Ellos me dijeron que calificaría para una Visa U, nunca hicieron nada, me hablaban diferentes abogados y me preguntaban de que se trataba el cazo, y ahora resulta que ya no se puede hacer nada y de los $4000 que les pague ya no me van a devolver nada y resulta que hasta les salí debiendo....”
3
Difficulty reaching or communicating with attorneys
“No les recomiendo esta firma, no son profesionales hac”
4
Unethical business practices and lack of transparency
“Pésima experiencia con la firma ..llevo un caso migratorio con ellos y con mucha pena solo puedo decir que son puntuales y atentos para cobrar ..llamas y por información sobre tu caso y es en vano ...te dejan un número para que supuestamente te comuniques y es vano..”
5
Inability to secure promised results or refunds
“Ante todo un excelente servicio, me explicaron muy cómo iba hacer mi proceso de asilo, con la señorita Vanesa Hernández excelente persona gracias”