Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“Priscella Santos was really great and professional. I did not have to contact her, after we spoke the first time on the phone, but I knew she would be there!”
2
Transparent and responsive legal team that keeps clients informed
“They were very professional and responsive to my needs. Quickly replied and answered any questions I had.”
3
Affordable and flexible payment options for clients
“They had and still have great customer service, and all of their representatives were very knowledgeable. Thank you again Attorney Group I couldn't have been able to sleep at night if it wasn't for you guys!!”
4
Efficient and timely case resolution
“My case was filed and closed within 3 months. We highly recommend the Attorney Group!”
5
Compassionate and empathetic approach to client needs
“They made an overwhelming ordeal for me feel so simple. They had and still have great customer service, and all of their representatives were very knowledgeable.”
Cons
1
Lack of communication and updates from the legal team
“They just want your $$$$ This law firm will pressure you to give them as much money as possible to solve your case and at the end of the day attorneys have no idea what they're doing.”
2
Deceptive and misleading practices
“They promise me i wasn't gonna put a feet in court ..next thing i know im getting attested in the court room”
3
Incompetent and unresponsive staff
“No one has a clue what's going on, they always have an excuse, and they never call you back.”
4
Failure to achieve desired outcomes for clients
“They took my $4,000 did nothing for my son he was in court fo”
5
Lack of transparency around fees and billing
“They charge as if an attorney is working the case and do not disclose that in the beginning.”