Reviews
Top review highlights
Pros
1
Responsive and attentive customer service
“Vanessa was very helpful since the beginning of my case. She was always communicating the status of the case and setting up my Dr's appointments I'm very grateful for all her attention and services, I really recommend them.”
2
Skilled and knowledgeable attorneys
“Bill Karns and Mia Hong are a pleasure to work with, along with the rest of the team.”
3
Successful case outcomes and high compensation
“They took care of everything for me and I was extremely happy with the results.”
4
Compassionate and understanding approach
“They truly care about their clients and will fight for you.”
5
Quick and efficient handling of cases
“They arranged all of our medical appointments and treatment. Vanessa Garcia is our case manager and she always answered all of our questions.”
Cons
1
Lack of communication and updates on case status
“They did not keep in touch throughout the case. It's a paralegal mill, when you call in, it sounds like a call center in India.”
2
Slow or delayed handling of cases
“They took forever to settle 1year for the lowest amount i receive $5,000 out of $15,000 for a Car who Ran me over.”
3
Potential for firm to prioritize their own interests over the client's
“I'm the one getting 30% of my settlement 😣 I guess I paid for Karns and the doctors another Tesla.”