Reviews
Top review highlights
Pros
1
Compassionate and understanding staff that provide personalized attention to clients
“Vanessa Garcia has been really great keeping the bill collectors at bay and she also checks up on me regularly to see if I need anything and she is very knowledgeable, I feel like I'm in better hands than Allstate with this team.”
2
Effective communication and transparency throughout the legal process
“They made everything for you and they are going to get the maximum compensation for you. Thank you Vanessa Garcia for all your hard work on my case and all your team.”
3
Successful in securing favorable settlements and outcomes for clients
“I couldn't be happier with the results. I would highly recommend them to anyone.”
4
Responsive and timely in handling cases
“They arranged all of our medical appointments and treatment. Vanessa Garcia is our case manager and she always answered all of our questions. Also, Vanessa kept us updated on what was going on in our case.”
5
Knowledgeable and experienced attorneys who fight diligently for clients' best interests
“Bill Karns and Mia Hong are a pleasure to work with, along with the rest of the team.”
Cons
1
Potential lack of communication and updates to clients during the case process
“They didn't help at all and they decided to drop my case without any explanation. They only send me a letter saying that they don't feel that they can pursue with no further action and too seek advice with another attorney.”
2
Concerns about the firm's priorities being more focused on their own financial gain rather than the client's wellbeing
“I'm the one getting 30% of my settlement. I guess I paid for Karns and the doctors another Tesla. Karns DIDN'T keep in touch throughout the case. It's a paralegal mill, when you call in, it sounds like a call center in India.”