Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable and experienced lawyers who are effective at handling lemon law and personal injury cases
“Quill & Arrow is the Rolls Royce of accident law attorneys. His hard work and dedication to his clients' concerns are top notch and reflected in his ability to get the most money possible for your accident.”
2
Responsive and communicative with clients, providing regular updates on case progress
“They were extremely communicative throughout the entire process. They always kept me informed and answered all my questions.”
3
Compassionate and understanding of clients' needs and concerns
“They understood the emotional toll of dealing with a defective vehicle and continuously reassured me throughout the process. This human touch made a significant difference.”
4
Achieve favorable settlements and payouts for clients
“They expertly navigated every hurdle, leveraging their extensive understanding of the law to build a strong and compelling case. Their strategic approach was evident in every interaction with the opposing party.”
5
Offer personalized and tailored service to each client
“The team at Quill & Arrow demonstrated a commendable dedication to my case from start to finish. Communication was impeccable; I was consistently updated on the progress of my case, and they were always available to answer any questions or concerns I had.”
Cons
1
Poor communication and lack of responsiveness from some case managers
“I've been trying to get updates about my settlement for over a month, and no one ever follows up. Every time I call, they claim my case is a "high priority" and promise someone will call me back, but it never happens.”
2
Delays in the legal process and resolution of cases
“It has been ongoing for over a year. We finally reached a settlement in January, during which they became extremely communicative, almost demanding that I sign documents and agree to the settlement.”
3
Inconsistent quality of service and representation
“They dropped my case under the assumption that my vehicle wasn't pre-owned certified when, in fact, it was. It's disappointing and unprofessional that they didn't take the time to verify basic detail before making their decision.”
4
Difficulty in getting in touch with assigned case managers
“Reaching any of the case managers by phone, email, or text is virtually impossible. On the rare occasion that someone does text back, they promise to call at a specific time, which they never do.”
5
Lack of transparency and communication about fees and payouts
“I was responsible for paying taxes on the entire settlement amount — not just my portion, but also what the lawyers received. This was never made clear to me upfront.”
