Reviews

Top review highlights

Pros
1
Knowledgeable and experienced lawyers who are skilled in handling lemon law cases
“This firm's deep understanding of lemon law regulations and extensive experience in handling such cases were evident throughout the entire process.”
2
Effective communication and responsiveness from the legal team
“Every interaction I had with your team was characterized by professionalism, responsiveness, and genuine care. Your prompt and clear communication kept me informed and reassured throughout the entire process.”
3
Successful outcomes and favorable settlements for clients
“Quill & Arrow's attorneys were relentless in advocating for my rights, ensuring that I received the best possible outcome. Their commitment to my case never wavered, and their perseverance paid off in the form of a favorable settlement.”
4
Compassionate and empathetic approach to client needs
“This human touch made a significant difference and showed that they truly care about their clients.”
5
Efficient and streamlined legal process
“The entire team is attentive, responsive, and supportive through and through and I am so happy with my decision to trust my case with them.”
Cons
1
Occasional delays and lack of communication during the legal process
“Despite repeated requests through calls and emails, I've received little to no communication about my case as they only seem to be contacting my mother instead of the actual owner of the car.”
2
Inconsistent case management and handoffs between different team members
“I've been trying to get updates about my settlement for over a month, and no one ever follows up. Every time I call, they claim my case is a "high priority" and promise someone will call me back, but it never happens.”
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