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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“They always kept me informed every step of the way. Jocelyn and her assistant Edwin were always very professional and always made me feel like I was part of the process.”
2
Efficient and fast resolution of cases
“My case closed in 4 months, and I got a nice check right in time for Christmas.”
3
Compassionate and caring approach towards clients
“They made me feel like family. They took care of my vehicle and sent me to the best doctors for my injuries. Not once did I have to call them, because I always felt like they were always right there by my side and one step ahead.”
4
Recommended by satisfied clients
“I highly recommend this law firm to anyone looking for good, professional, and honest legal representation.”
5
Bilingual staff to serve Spanish-speaking clients
“Nathalie is very sweet, ever since I got my surgery she has been very attentive and treats me like a family member. She's bilingual, which takes the pressure off not knowing the language barrier!”
Cons
1
Slow progress and unresponsiveness in some cases
“We could never get calls answered by case manager without calling several times then having to go to another staff member just to have any type of acknowledgement.”
2
Hidden fees and lack of transparency in billing
“Beware of hidden fees and if you're an elderly person beware of the sneaky guy pressuring you to sign and initial without reading the whole contract.”
