Reviews

Top review highlights

Pros

Excellent communication and customer service from the law firm's staff

“Communication was amazing, she kept me informed on my lawsuit every step of the way. Very kind and friendly, always answered any questions I had.”

Highly competent and dedicated legal team

“They are very reliable and consistent with their work. Would definitely recommend to my family and friends.”

Bilingual staff available to assist Spanish-speaking clients

“Karla is a excelente persona siempre al pendiente de mi caso. Gracias a todo su equipo que son muy competentes y atentos.”

Personalized attention and care for each client

“She guided me through the entire process with remarkable care, professionalism, and expertise. Not only did she provide me with outstanding support, she is authentically caring of every situation.”

Successful in obtaining favorable settlements for clients

“I am deeply grateful for all her hard work and will always refer anyone seeking help with personal injury cases to Karla and Century Law Firm.”

Cons

Slow and delayed case resolution in some instances

“My simple case took a few days shy of two years, because they put it on the back burner until the last minute.”

Concerns about transparency and fairness of fees/negotiation

“They negotiate the bills after they receive the settlement check to add on additional administrative fees. They're bills negotiation doesn't lower all of the bills!”