Reviews
Top review highlights
Pros
1
Exceptional customer service and communication from the legal team
“They were extremely professional, attentive, and compassionate. Their team took the time to understand my situation, answered all my questions, and guided me through the entire legal process with utmost care.”
2
Knowledgeable and experienced attorneys who fight for the best possible outcome
“Ryan and his team are experts in the area of personal injury and in assisting clients in getting the best outcome possible. You will be in good hands with them!”
3
Efficient and timely handling of cases
“They handled my case in a timely fashion. Excellent customer service!”
4
Personalized attention and care for each client
“I felt like I had an extremely personalized experience with this firm, and have recommended them to friends who have had great experiences as well!”
5
Successful in negotiating and maximizing settlements
“They were super professional and got me more than I thought was possible.”
Cons
1
Slow communication and delayed case resolution in some instances
“They were slow and their employees kept quitting. I had a new case manager every two months. My simple case took a few days shy of two years, because they put it on the back burner until the last minute.”
2
Concerns about transparency and hidden fees
“They negotiate the bills after they receive the settlement check to add on additional administrative fees. Their bills negotiation doesn't lower all of the bills! It just prolongs the process.”