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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“Every person my husband and I spoke with at Werner Law was polite, efficient, kind, personable and eager to meet our needs. Could not have gone better.”
2
Efficient and smooth legal process
“The process of preparing our Revocable Living Trust with The Werner Law Firm was a very good experience thanks to Alyssa and Melessa.”
3
Knowledgeable and helpful attorneys
“My attorney, Grace Lim-Ayres, is the epitome of patience and wisdom. I couldn't have asked for a kinder, more understanding attorney than Grace.”
4
Personalized attention and care for clients
“They were accommodating with printing out the draft and sending it my way which made the review process easier for me without straining my eyes on the computer.”
5
Reasonable pricing and transparent fees
“The drafts were made quite quickly and changes were made once I requested edits. They were accommodating with printing out the draft and sending it my way which made the review process easier for me without straining my eyes on the computer.”
Cons
1
Lack of communication and responsiveness from the law firm
“I had a horrible experience hiring them to represent me. I was never able to speak to my attorney, I was getting different information from different people there, no updates, I had to call for updates.”
2
Negligence and lack of preparation from the attorney
“If you are dealing with a difficult child custody battle, Jack Lopez is not your guy. From a serious lack of communication and planning, having to file my own responses, correcting many grammatical errors, not filing all provided documents and having to resend the documents to him over and over again, unable to properly and professionally communicate with a judge, waiting to file documents last minute every time, getting confused about real events, not preparing me for mediation or court dates, not being prepared himself, saying that a court date will get postponed and informing me the very morning of the court date that is not postponed, and not filing provided proof of child support payments on time.”
