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Reviews
Top review highlights
Pros
1
Knowledgeable and experienced in the law and court system, with a focus on understanding the client's needs
“Jessica immediately put me at ease upon the first meeting because I was overwhelmed by my case. She has incredible knowledge of the law and our court system. She has taken the time to understand me and my case and I truly feel like a person to her.”
2
Dedicated and passionate about their work, with a genuine care for their clients
“She cares for her job and it shows in hard work and dedication to her clients. We couldn't have done with out her and we thank God for her every day.”
3
Responsive, communicative, and accessible to clients
“I could always count on her either answering my calls, emails or texts. It was nice to know she had our back always and felt like a friend when dealing with her.”
4
Provides personalized and attentive service, going above and beyond for clients
“Jessica even took a Saturday out of her busy family schedule to assist us in a tough situation.”
5
Offers fair and transparent pricing, without overcharging clients
“We have dealt with some attorney's and always felt like they were overcharging us or not invested in us. We never felt this way with Jessica and her law firm, from the front desk to Jessica. They were always detailed and fair.”
Cons
1
Slow or delayed responsiveness to client communications, including emails and questions
“The problem is, you don't know what you're going to get until it's too late. Jessica was VERY slow to respond to my emails, and often neglected to answer my questions. Many times, it took several emails before I got a reply.”
2
Lack of attention to important details or failure to resolve issues in a satisfactory manner
“In the end, she neglected one very important detail, and instead of fixing it, she offered me a way to 'work around' the issue that was unresolved.”
3
Overcharging or billing issues, with clients feeling that they did not receive value for their money
“I was charged enough to pretty much max out my retainer. Jessica overcharged me for our first meeting, that she was 20-25 minutes late for because of another meeting.”
